This Privacy Policy explains how bull999 collects, uses, stores, shares, and protects the personal data of players and visitors to the bull999 platform. We are committed to handling your information responsibly and in accordance with applicable data protection standards.
Last updated: June 2026 | Applies to all bull999 services.
All personal and financial data on the bull999 platform is encrypted using 256-bit SSL. We do not store full payment card numbers and apply industry-standard security controls to all data at rest and in transit.
bull999 does not sell, rent, or trade your personal data to third-party marketing organisations. Data sharing is limited to what is strictly necessary for platform operation and regulatory compliance.
You have the right to access, correct, and request deletion of your personal data held by bull999, subject to applicable legal and regulatory retention obligations.
bull999's data practices are aligned with international gaming authority licensing requirements and applicable data protection legislation. Compliance is reviewed and updated as regulatory frameworks evolve.
In the event of a data breach that poses a material risk to you, bull999 will notify affected players promptly and take immediate remedial action in accordance with our incident response procedures.
bull999 uses cookies to maintain session state, personalise your experience, and analyse platform performance. You can manage cookie preferences at any time through your browser settings.
bull999 ("we", "us", "our", "the Platform") operates the online sports betting and casino platform accessible at bull999.co. bull999 acts as the data controller in respect of all personal data collected from players and visitors in connection with the use of its services. References to "you" or "your" in this Privacy Policy mean any individual who accesses or uses the bull999 Platform or whose personal data is otherwise processed by bull999 in connection with our services.
This Privacy Policy applies to all products and services operated by bull999, including the sportsbook, live casino, slots, and all account management functions. By registering for or using any bull999 service, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
bull999 collects personal data that you provide directly, data generated through your use of the Platform, and data obtained from third-party sources where permitted by applicable law. Specifically, we may collect:
2.1 Registration and Identity Data: Full name, date of birth, nationality, gender, residential address (including city, for example Kuala Lumpur, Penang, Johor Bahru, or Petaling Jaya), email address, phone number, and username.
2.2 KYC and Verification Data: Copies of government-issued identity documents (e.g., MyKad, passport), proof of address documents, and proof of payment method documentation required to satisfy our Know Your Customer obligations under applicable gaming authority licensing conditions.
2.3 Financial Data: Deposit and withdrawal transaction records, payment method identifiers (masked card numbers, e-wallet account references such as Touch 'n Go eWallet or Boost account IDs, bank account details), transaction history, and wallet balances. Full payment card numbers are never stored by bull999.
2.4 Gaming and Betting Activity: Bet history, game session logs, wager amounts, odds accepted, winnings and losses, free spin usage, bonus redemption records, and responsible gaming limit settings.
2.5 Technical and Usage Data: IP address, device identifiers, browser type and version, operating system, referring URL, pages visited, session duration, and click-stream data collected via server logs and analytics tools.
2.6 Communications Data: Records of correspondence between you and bull999 support, including live chat transcripts, email exchanges, and support ticket logs.
2.7 Marketing Preferences: Your stated preferences regarding promotional communications, opt-in and opt-out records, and interaction data with bull999 marketing messages where applicable.
bull999 processes personal data for the following purposes:
bull999 processes your personal data on the following legal bases:
5.1 Service Providers. bull999 shares personal data with carefully selected third-party service providers who assist in the operation of the Platform, including payment processors (facilitating transactions via DuitNow, FPX, Maybank2u, CIMB Clicks, Public Bank, and other Malaysian payment methods), KYC verification providers, fraud detection services, cloud infrastructure providers, and customer support tools. All service providers are bound by data processing agreements that restrict their use of data to the specific purpose for which it was shared.
5.2 Gaming Authority. bull999 may be required to disclose player data to its licensing authority or other regulatory bodies as part of licensing compliance, regulatory investigations, or mandatory reporting obligations.
5.3 Law Enforcement. bull999 will disclose personal data to law enforcement agencies, courts, or government authorities where required by applicable law or a valid legal order.
5.4 Business Transfers. In the event of a merger, acquisition, or sale of all or substantially all of the bull999 business, player data may be transferred to the acquiring entity as part of the transaction, subject to equivalent data protection commitments.
5.5 No Sale of Data. bull999 does not sell, rent, or trade your personal data to third parties for their independent marketing or commercial purposes under any circumstances.
bull999 retains personal data for as long as is necessary for the purposes set out in this Privacy Policy, and in any event for the minimum periods required by applicable gaming authority licensing conditions and AML legislation. In practice, this means:
Upon expiry of the applicable retention period, data is securely deleted or anonymised in accordance with bull999's data deletion procedures.
bull999 uses cookies and similar tracking technologies on the Platform for the following purposes:
You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the bull999 Platform.
bull999 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include 256-bit SSL/TLS encryption for all data in transit, encryption of sensitive data at rest, access controls limiting staff access to personal data on a need-to-know basis, regular security audits and penetration testing, multi-factor authentication for platform administrative access, and incident response procedures for the detection and management of data security events.
While bull999 takes all reasonable steps to protect your data, no system is entirely immune from security risk. You are encouraged to use a strong, unique password for your bull999 account and to enable two-factor authentication (2FA) to further secure your account.
Subject to applicable law and regulatory retention obligations, you have the following rights in respect of your personal data held by bull999:
To exercise any of these rights, please contact the bull999 Data Privacy team at [email protected]. We will respond to verified requests within thirty (30) days, or within any shorter period required by applicable law.
The bull999 Platform is strictly for adults aged 21 years and above. bull999 does not knowingly collect, process, or retain personal data from individuals under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the bull999 Platform, please contact us immediately at [email protected].
bull999's platform infrastructure and some service providers may be located outside Malaysia. Where personal data is transferred internationally, bull999 ensures that appropriate safeguards are in place, including contractual data transfer mechanisms, to ensure that your data continues to receive an adequate level of protection consistent with this Privacy Policy and applicable data protection standards.
bull999 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, regulatory requirements, or business operations. Material changes will be communicated to registered players via email or platform notification prior to taking effect. The "Last updated" date at the top of this document will reflect the most recent revision. Your continued use of the bull999 Platform following notification of changes constitutes your acceptance of the revised Policy.
For any questions, concerns, or requests relating to this Privacy Policy or bull999's data practices, please contact:
We aim to acknowledge all data rights requests within 5 business days and to resolve them within 30 days of receipt. Where a request is complex or involves multiple data subjects, we will inform you of any extension within the initial 30-day period.
Your data is protected, your account is secure, and your gaming experience is backed by a platform that takes privacy seriously. Sign in and enjoy Malaysia's most complete online gaming destination.